Processor -
Location: Minneapolis
Posted on: October 29, 2024
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Job Description:
*Document recognition -being able to recognize and prep the
different types of mortgage documents.
- Research items using emBTRUST database.
- Performs daily operational tasks which may include: preparing and
scanning New Loan Deposits, processing sales or transfers in
entirety, file back to shelf, file priority documents within
specified timeframes, research locationally challenged loans,
research documents all while meeting departmental production
standards.
- Oversee high profile private customer accounts by ensuring the
filing of new loans and documents are completed by the time the
loans are requested for e-release. Files for e-release need to be
pulled and scanned out immediately. Issues need to be escalated to
manager and work director timely.
- Physically check shelves and carts when researching files.
- Assist in the resolution of customer issues.
- Assist in the LC files follow-up and research, completing all
steps on the checklist.
- Provide coverage to other Processors, Clerks and Work Directors
as needed.
- Self starter, work in team environment
- Ability to lift, push and pull up to 35 pounds.
- Ability to stand on feet for long periods of time.
- Flexible to perform other tasks as assigned
Strong working knowledge of emBTRUST, Microsoft Excel, Outlook and
Word. - Prior Vault Operations experience. - Previous customer
service experience - Ability to identify, analyze and solve
problems - Good discretion on escalating issues to managers and
work directors - Demonstrate ability to work independently and
collaborate with team. - Effective time management and strong
analytical skills. - Ability to lift, push and pull 35 pounds. - At
least 2+ years related experience - Ability to stand on feet for
long periods of time We are an equal employment opportunity
employer and will consider all qualified candidates without regard
to disability or protected veteran status.
Keywords: , Eden Prairie , Processor -, Professions , Minneapolis, Minnesota
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