Senior Service Consultant
Company: Dayforce Corporation
Location: Minneapolis
Posted on: October 24, 2024
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Job Description:
Job Title: Senior Service Consultant, Minneapolis, MNJob
Description: Lead the execution of all or many of the activities in
all stages of the implementation lifecycle (planning, discovery,
design, configuration, testing, deployment, post go-live support).
Work closely with the Project Manager to plan the project and
identify critical dependencies. Gather customer requirements,
configure the Ceridian solution to meet documented customer
requirements, set and manage customer expectations, provide
guidance to other project resources, identify risks and communicate
issues to the Project Manager. Deliver Organizational Readiness
consulting in support of Ceridian's Organizational Readiness
toolkit. Provide Implementation Services to Customers: document and
validate customer's business requirements and map to Ceridian
functionality; configure the Ceridian application to meet
customer's business requirements; support change management;
participate in business process mapping; handle employee data
integration; conduct consulting sessions (on the phone and in
person) and document with meeting minutes; attend internal project
meetings and provide status on progress of activities and
deliverables; provide customers with follow-up consulting and
general assistance in areas of expertise. Develop SQL database
scripts and XML transformers for integrations and interfaces. Be a
"go-to" resource for specific functional areas for both internal
and external users. Work with customers to implement Ceridian
Organizational Readiness best practices in preparation for rollout
of the Ceridian solution. Contribute to Internal Implementation
Initiatives: document solutions and contribute to a solutions
repository; document best practices and share with the Practice;
Participate in a Subject Matter Expert (SME) program in at least
one Ceridian HCM module (Payroll, Benefits, WFM). Focus on
Continuing Education: Contribute to internal knowledge share;
review questions and provide feedback on a continuous basis;
participate in Continuing Education sessions and lead
Implementation best practice sessions; complete new release
training on a timely basis; be fully versed on new and/or enhanced
functionality in each product release. Provide Sales Support;
support the sales cycle through solution review and feedback and
assistance with scoping and estimation; participate in prospect
discussions regarding solutions overview and implementation
considerations. Position permits telecommuting from anywhere in the
U.S. (No agencies or phone calls please.)Job Requirements: Requires
Bachelor's degree in Computer Sciences, Human Resource, Management
or related field of study and 8 years of progressive
post-baccalaureate experience in human capital management (HCM)
applications consulting as consultant or analyst or related
occupation in human capital management (HCM). Must possess 8 years
of experience in each of the following:
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Keywords: Dayforce Corporation, Eden Prairie , Senior Service Consultant, Professions , Minneapolis, Minnesota
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