Delivery Service Supervisor
Company: Sysco
Location: Saint Cloud
Posted on: October 10, 2024
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Job Description:
Schedule: Tuesday-Saturday 10:30 AM-7:30 PM JOB SUMMARYThis is
an Operations position responsible for supervising and directing
the activities associated with delivery. Responsibilities include
but are not limited to, collaborative direction to delivery
supervisory staff, specific direction to drivers, routing, safety,
and compliance.RESPONSIBILITIESSupervises the daily work and safety
of delivery associates, including adherence to standard operating
procedures, adherence to planned routes, and providing safe and
efficient customer service.Analyzes live and historical data to
ensure accuracy for maintaining optimal delivery plans and on-time
customer service.Supervises labor hours and directs labor
activities to stay within budget.Recommends work schedules
including stop changes, classification changes, customer open/close
times, window expectations and provides to the appropriate person
for necessary changes.Supervises the proper selection utilization
of company assets in support of the delivery department.Coordinates
required repairs with proper departments as necessary.Reviews
delivery productivity reporting to the appropriate supervisor for
review and determination.Suggests efficiency ideas, cost reduction
measures and assist with implementation of delivery
changes.Interprets, trains and consistently applies company
policies, protocols and procedures including but not limited to
food safety, DOT (department of transportation), record keeping,
performance expectations, and safe work methods, etc.Communicates
with Sales Management and Marketing Associates via email and
maintains current communications board data to collaboratively
resolve any customer or delivery opportunities or
issues.Communicates proactively with drivers and directs activities
to ensure successful adherence to daily delivery schedules and
departmental performance goals and overtime objectives.Coordinates
efforts with Transportation Road Supervisors and with Safety
Trainer to insure consistent training, conducting associate
observations, updating preferred work methods, timely accident
investigations to determine root causes, and routine safety
inspections. Makes recommendations for disciplinary action and/or
behavior modification where required based on a consistent review
of performance data metrics.Ability to keyboard
proficiently.Utilize canned reporting.Create specific ad hoc
reports to identify areas for improvements.Proficient in Microsoft
Office suite including Excel, Word, PowerPoint as well as numerous
variants.Education High school diploma or general education degree
(GED)Two or four-year college degree in Business Management, Supply
Chain Management or similar major preferred.ExperienceOne to three
years related experience and/or training; or equivalent combination
of education and related experience.Professional SkillsAbility to
successfully engage and lead individual and team discussions and
meetings.Capable of working with peers and associates from other
departments, operating companies and Corporate in a proactive and
constructive manner.Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists.Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule
form.Working knowledge of Federal Motor Carrier Safety
Regulations.Ability to apply all relevant policies in a consistent,
timely and objective manner.Ability to work in a disciplined manner
and capable of following established procedures, practices and
comply with local, state and federal regulations.Ability to manage
the pressures and stress associated with a deadline-oriented
atmosphere and customer service issues.Demonstrates skill in making
independent decisions in support of company policies and procedures
in a timely manner.Ability to read, analyze and interpret general
business periodicals, professional journals, technical procedures,
or governmental regulations.Ability to write reports, business
correspondence, and procedure manuals.Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public.Demonstrate
knowledge of Spreadsheet software and Word Processing software, and
ability to learn Sysco technology software and programs.Must have
excellent computer skills.Ability to read, comprehend, write and
speak English.Ability to add, subtract, multiply, and divide into
all units of measure, using whole numbers, common fractions, and
decimals.Certificates, Licenses, and RegistrationsComplete a Sysco
approved a defensive driving programHazMat certification
preferred.Physical DemandsWhile performing the duties of this job,
the employee is regularly required to sit, stand, walk and use
hands and fingers to operate a computer keyboard, mouse, and
telephone to talk and hear.The employee is frequently required to
sit and reach with hands and arms.The employee must occasionally
lift and/or move up to 20 pounds. --s-p-m1-- By applying, you
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Keywords: Sysco, Eden Prairie , Delivery Service Supervisor, Other , Saint Cloud, Minnesota
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